SATISFACTION IS NOT ENOUGH, BUT IT'S WHERE SUCCESS IS BORN

How do your customers really feel?

HOW DO YOU KNOW, IF YOU DON'T ASK THEM? 

  • What are they telling their friends?
  • What are they posting about you online?
  • How likely are they to come back?
  • What do they like?
  • What could you improve?
  • What is it about their experience that really drives their impressions?


GIVE YOUR CUSTOMERS A VOICE!

Try Our Customer Surveys

For a limited time, I will build and deploy a custom survey, collect customer responses for up to 30 days, and provide a detailed report for only $49.95, less than the normal setup charge.

Find out more

SHOULDN'T YOU HAVE THE SAME INFORMATION THAT NATIONAL BRANDS COLLECT?

Follow the lead of the national brands

  •  measure customer satisfaction
  • analyze what builds it and what erodes it
  • take action to create delighted customers and build relationships

Frequently asked questions

How much does it cost?

Plans start at $79 per month, plus a minimal initial setup fee.

Can I have different questions for different customers?

Of course! You may want to ask customers who've had a different experience different questions.

Does this really matter?

Successful brands are built on customer loyalty. Satisfaction is not enough, but without it, you can't build relationships.

Can I customize my survey?

Each survey is customized to your brand and you can add or remove specific questions.

Is data analysis included?

Absolutely! That's the fun part, and you receive weekly updates and monthly reports.

How does it work?

Simple! We build the surveys, you give a link to your customers, they give you feedback, and we tell you what it means.