The basic service is $79 per month, including data analysis and a monthly report. Expanded surveys, analysis, and reporting are available
There are no long-term contracts. You are only committed to the term for which you have paid. You can buy a single month or get discounted prices for longer periods.
The full standard survey takes the average customer less than 3 minutes to complete.
There are a variety of options. The simplest option is to print the survey address on customers' receipts.
Each survey is customized to your brand and you can add or remove specific questions. See a sample survey here.
Of course! You may want to ask customers who've had a different experience different questions.
There are many benefits to collecting customer feedback -
Simple! We build the surveys, you give a link to your customers, they give you feedback, and we tell you what it means. Click here to take a sample survey.
The monthly fee includes an online survey, with up to 1,000 responses per month, data analysis, and a monthly report.
Yes, each month's report includes a basic, but thorough analysis. Click here to see a sample report.
The monthly report includes ratings of different aspects of your customers' experiences, trends over time, and relationships among the different aspects. You can see sample reports here.
The better you know your customers, the better you can serve them.